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About the website

The website is a part of the ECC Network’s representation in Sweden. Here, you can read more about the ECC Network and ECC Sweden.

Do you have a consumer question?

For information and questions that concern cross-border trade with a company in the EU, Norway, Iceland or the UK, you can turn to the Swedish Consumer Agency's information service.

The information service

About usability and web accessibility

The website is developed with you as a user in focus. We have developed the website so that it will be accessible and usable for users with different needs with regard to web accessibility. The website is developed based on a European standard (EN 301 549) that builds on Web Content Accessibility Guidelines (WCAG) 2.1, level AA. These guidelines ensure that the website is usable based on four aspects of web accessibility. The website and content are to be:

  • possible to understand

  • manageable

  • comprehensible

  • robust.

In our accessibility report, you can see how we meet the requirements for web accessibility and what you can do if you believe that we do not live up to the requirements. The web accessibility report is only available in Swedish.

Web accessibility report for konsumenteuropa.se (in Swedish)

Contact our web editorial staff

If you have questions or comments on the content, you can get in touch with us at webbredaktionen@konsumentverket.se.